Privacy Policy Overview for Quimeralexo
Our commitment to your personal information and privacy rights
Introduction to Privacy Practices
At quimeralexo.sbs, we prioritise the privacy and security of our users’ personal data. This Privacy Policy explains how we collect, process, and protect information in accordance with Malaysian law and international best practices.
We provide this policy so you are informed about your rights and the ways your personal data is managed while you use our website. Understanding these practices helps you make informed choices regarding your information.
Information We Collect and Receive
quimeralexo.sbs collects both personal and non-personal data for site operation, user experience, and service improvement. Data is collected directly from you or automatically through your interactions with our platform.
Information You Provide Directly
- • Contact details you enter when registering or making enquiries
- • Details shared in profile updates or portfolio submissions
- • Information in emails and communications you send to us
- • Content uploaded as part of your portfolio or profile
- • Feedback or questionnaire responses provided on site
Information Collected Automatically
- • Device information such as browser type and operating system
- • IP address and approximate geographic information
- • Browsing activity, like page views and time spent on site
- • Cookies and tracking technologies used for analytics
- • Log data including access times and error reports
How We Use Your Information
Personal information enables us to deliver, customise, and improve services. We also use data for security, communication, and analytics purposes, in line with your preferences and applicable laws.
- • To operate and maintain website functionality
- • To create, display, and update user profiles and portfolios
- • For communication regarding your enquiries and updates
- • To analyse site performance and improve user experience
- • To comply with legal obligations under Malaysian law
- • For marketing communications with your consent
- • To detect and prevent fraudulent or unauthorized activity
Our Promise: We are committed to safeguarding your information and using it transparently. Your data is handled with care, and you can control how it is managed and used.
Information Sharing and Disclosure
We do not sell personal information. Your data may be shared with trusted providers or authorities only when legally required or to operate core services securely.
Third-Party Service Providers
External vendors may process data for hosting, payment, analytics, and communication. These providers are contractually obligated to maintain strict data safeguards.
Legal and Regulatory Disclosures
We share information strictly when legally mandated, including for investigations, legal claims, or compliance checks.
Aggregated and Anonymous Statistics
We may aggregate user data to improve features, always removing identifiers.
Your Rights Regarding Personal Data
Malaysian law gives you rights to access, update, delete, and control your personal data. We respond promptly to all requests regarding your privacy.
- • Access the personal information we hold about you
- • Request corrections to any inaccurate details
- • Ask us to delete your personal profile or data
- • Request a copy of your data in a standard format
- • Object to data processing for specific reasons
- • Restrict the use of your data under certain conditions
If you wish to exercise your privacy rights or have questions, contact our support team directly. We strive to resolve requests quickly and transparently.
Data Security Measures
We implement technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse at all times.
Technical Security Measures
- • Encryption of sensitive information in storage and transit
- • Use of secure protocols for website communications
- • Regular security testing and system updates
- • Access controls on all confidential data
Organisational Measures
- • Staff training on data privacy and security procedures
- • Access restricted to authorised personnel only
- • Strict password and account management policies
- • Incident response plans for data breaches
Data Retention and Deletion
We retain personal information only as long as necessary for service provision and legal compliance. Routine reviews ensure secure deletion when data is no longer needed.
- • User account and registration information
- • Portfolio uploads or creative submissions
- • Enquiries, support messages, or feedback
- • Payment-related or billing information
- • Subscriptions to promotional communications
Data may be retained longer as required by law or for dispute resolution.
International Data Transfers
When data is processed outside Malaysia, we apply adequate safeguards and contractual protections to ensure your data remains secure and private.
- • Transfers are subject to applicable data privacy law
- • We use standard contractual clauses for safeguards
- • Only approved providers process your information
- • Cross-border data is minimised when practicable
Cookies and Tracking Tools
Our site collects cookies to operate and optimise services. You may manage cookie preferences via your browser or our cookie banner at any time.
Types of Cookies Used
- • Cookies required for core site features
- • Analytics cookies measuring site performance
- • Cookies remembering your preferences
- • Cookies enabling enhanced user functions
Cookie settings can be adjusted in your browser or site preferences panel.
Changes to This Privacy Policy
We periodically review our privacy policy for updates. Users will be notified of significant modifications through our website or direct communication.
- • Website update messages following important changes
- • Email notices for material updates where appropriate
- • Clear version numbers and effective dates
- • Archived policies for reference and comparison
We encourage reviewing this policy regularly for new developments.
Contacting Us About Privacy
For privacy questions or requests, please use our contact form or the information below.
Quimeralexo
Regus - Penang, Gurney Paragon, George Town, Penang 10250 Malaysia
Phone: +6018-776 5769
Email: content@quimeralexo.sbs
Last revised: December 23, 2025
Effective date: December 23, 2025